The financial sector has been undergoing dynamic change for years, but full digitization is still a challenge for many companies. Key barriers to digital transformation include:
Modern technologies make it possible to solve these problems, but implementing the right system requires a strategic approach.
Platinum Financial, one of the leaders among financial and insurance intermediaries, faced a challenge that affects many growing companies - the need to scale the business. With the increase in the number of partners and customers, legacy solutions, based mainly on Excel sheets, were no longer sufficient.
In order to maintain a competitive edge and convince partners to work with Platinum Financial instead of competing companies, it became necessary to streamline internal processes and implement a modern IT system. Key objectives included:
Lack of in-house technical expertise and limited time for the project meant that Platinum Financial needed a trusted technology partner.
Platinum Financial has partnered with WiseOn to develop a dedicated IT platform - PACT (Platinum Accounting Tool). From the point of view of project management methodology, a hybrid model was used, combining the advantages of several of the most commonly used approaches, which allowed for strict control of progress and ensuring compliance with business requirements.
Key technological aspects:
Our platform combines cutting-edge technologies to provide a smooth operation and intuitive user experience. This allows users to easily manage processes and analyze data in real time.
Automating financial processes allows companies to save time, reduce errors and increase operational efficiency. Key benefits include:
✅ Faster processing of requests and transactions - systems automatically process data, which reduces process times.
✅ Reduced risk of errors - elimination of manual operations reduces mistakes and ensures greater billing accuracy.
✅ Better regulatory compliance - automated reporting and monitoring mechanisms help meet regulatory requirements, such as AML and RODO.
✅ Greater scalability - automation makes it possible to handle more customers and transactions without a commensurate increase in costs.
✅ Better data quality and analytics - companies can make decisions based on accurate reports generated in real time.
The implementation of the PACT platform was a turning point for Platinum Financial, taking the company to a new technological level and streamlining the daily work of both partners and the internal team.
Key benefits:
📌 For partners:
✔️ Centralized and transparent knowledge base.
✔️ Simplified accreditation process.
✔️ Intuitive handling of customer base.
✔️ Automation of credit applications.
📌 For Platinum Financial:
✔️ Eliminate Excel spreadsheets.
✔️ Streamline accreditation and billing processes.
✔️ Constant access to up-to-date data in the reporting system.
In numbers:
📊 2,100 active users
📊 38,000 customers served
📊 103 financial product providers
📊 147 products available
📊 22,430 applications processed
With PACT, Platinum Financial has not only streamlined its operations, but has also become a more attractive partner for new financial advisors.
The development of technology is not slowing down - the next step is implementation of an intelligent assistant based on artificial intelligence, which will further increase the efficiency of the platform and bring the company to the next level of digitization.
20%
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How to automate financial processes, optimize collaboration with partners and streamline accreditation in the financial sector?
